Help Center

Frequently Asked Questions (FAQ)

Need quick help? Browse our knowledge base for instant answers to your concerns.

Yes! Our CarPlay and Android Auto systems are universally designed to be compatible with most motorcycles that have a 12V power supply. For BMW riders, we also offer specialized Plug-and-Play solutions. If you’re unsure about the fitment for your specific bike, just message our support team with your model and year—we're happy to double-check for you!

Absolutely. Our motorcycle products are IP67 certified, meaning they are fully dust-proof and protected against heavy rain and temporary submersion. You can ride with confidence even during the Philippine monsoon season.

We provide free firmware updates to keep your system running smoothly. Simply visit our Download Center under "Motorcycle Support" on our website for the latest update files and step-by-step guides.

We offer multiple ways to pay for your convenience. You can choose from:

  • Digital Wallets: GCash, Apple Pay, Google Pay
  • Credit/Debit Cards: Visa, Mastercard, Maestro, American Express, JCB, Union Pay, Diners Club, and Discover

Just choose your items and add them to your cart. Once you're ready, head to the checkout page, fill in your details, and confirm your payment. Please double-check your shipping address before confirming to ensure a smooth delivery.

No need! You can always check out as a Guest. However, creating an account is faster for future orders since you won't have to re-enter your details. You can register before you shop or during checkout.

You will receive a Confirmation Email as soon as you place your order. Please note that we process orders once payment is cleared and the billing/shipping addresses are verified. Registered users can also track their order status anytime under "My Account."

To ensure fast shipping and minimize errors, we process orders almost immediately. This means we cannot cancel or change an order once it has been placed. Please review your cart carefully before clicking that "Order" button!

Items can only be added if they are currently in stock. If an item is in another customer's cart, it might show as "Temporarily Unavailable." Try refreshing the page or checking back later!

Simply click on "Login/Register" at the top of the page, then select "Create Account." Fill in your personal details, and you’re all set for a faster shopping experience!

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Worry-free Riding

Enjoy first-class support and a 1-year warranty for your motorcycle gear. We’ve got your back on every journey!

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Get your gear delivered straight to your doorstep anywhere in the Philippines at no extra cost!

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Expert Rider Support

Our team is here to help you 24/7. Message us anytime for expert advice and technical assistance!

60-Day Easy Returns

Not satisfied? No problem! Enjoy our 60-day money-back guarantee for a 100% worry-free shopping experience.